Frequently Asked Questions

Q: Do you have any reference documents for the QoE Schema that you use?

A: Yes, in fact, I follow the MS-QOE Quality of Experience Monitoring Server Protocol document that can be found here:

Q: What are some of the key metrics you think are important to watch?

A: It is a good idea to first read through the Call Quality Methodology document that describes what Microsoft considers important.  It can be found here: